Installing the DS Portal App
Pro-Tip: Installing the portal as an app removes the browser address bar, giving you more screen space to fill in forms and providing a dedicated icon on your desktop or home screen.
Desktop Installation (PC/Mac)
Google Chrome
Navigate to dsportal.app and click the three vertical dots (⋮) at the top right corner of the browser window.
Hover over or click on Save and Share.
Select Install page as app... from the sub-menu.
Click Install on the pop-up confirmation. The DS Portal will now open in a standalone window.
Microsoft Edge
Click the three horizontal dots (...) at the top right of the Edge window.
Select Apps and then click Install this site as an app.
Mobile Installation
iPhone & iPad (Chrome)
Open dsportal.app in Chrome and tap the Share icon located at the right of the address bar.
Scroll down the list and tap Add to Home Screen, then tap Add to confirm.
iPhone & iPad (Safari)
Open Safari, go to dsportal.app and tap the Share button (square with an up arrow) at the bottom.
Scroll down the share sheet and tap Add to Home Screen, then tap Add.
Android (Chrome)
Open dsportal.app in Chrome and tap the three dots (⋮) at the top right.
Select Install app or Add to Home screen from the list.
Troubleshooting iOS Navigation
Navigation Buttons Disappeared? On iPhone, tapping into a text box can sometimes "shove" the top navigation bar off the screen. This is a known iOS behavior where the browser over-compensates to make room for the keyboard.
Restoring the Navigation Bar
Top Tip (the only way that works) If the buttons remain stuck, turn your phone sideways (Landscape) and then back to upright (Portrait). This forces the browser to recalculate the screen dimensions and is the most reliable "hard reset" for the UI.
Note: This issue is specific to Apple and is to do with the underlying way Apple products render pages.